Use the Monitor menu to re-probe one or more devices on a map, to edit information about one or more devices, and to open various windows related to map items. The Monitor menu is available only from a Map window.
Menu Command | Description |
Reprobe/Reprobe Selection | Re-poll the selected device (or devices). If no device is selected, re-poll all devices on the map. |
Acknowledge | Use this command to acknowledge a failure. This stops an icon's flashing, and deactivates recurring notifications. |
Un-Acknowledge | Use this command to restore the flashing icon for a device that has been acknowledged in error, or which needs further attention, and to reactivate recurring notifications. |
Info Window | Opens the Info Window for the selected device or network. |
Status Window | Opens the Status window for the selected device, network, or link. |
Interfaces Window | Opens the Interfaces window for the selected device. |
Notifiers Window | Opens the Notifiers window, and shows a list of notifiers for the selected device. |
SNMPWalk... | Opens the SNMPWalk dialog. |
Flows Window | Opens the Flows Window if you have installed the InterMapper Flows add-on. |
Show in Layer 2 | Opens the Device List window in Layer 2 view, and shows connections to the selected device. |
Reports... | Opens the Reports window in your browser. |
Set Info > Set Comment... | Enter a comment about the selected device(s). |
Set Info > Set Community... | Set the SNMP community string for the selected devices. |
Set Info > Set Data Retention... | Select a Data Retention policy to use when storing data to the InterMapper Database. |
Set Info > Set Double-click (submenu) | Define the action to be taken when you double-click the selected device. |
Set Info > Set Kind... | Set the device kind you want to use when storing data to the InterMapper Database. |
Set Info > Set Latitude & Longitude... | Set the latitude and longitude for the selected devices. |
Set Poll Interval... | Set the poll interval for the selected devices. |
Set Info > Set Probe... | Set the probe to be used with the selected devices. |
Set Info > Set Thresholds... | Set the criteria for sending notifications that a device is down, in alarm, or in warning. These settings apply to all devices on the map. |
Set Info > Set Vantage Point | Set the selected device as the vantage point from which InterMapper views all other devices on the map. |
Set Interfaces > Set Display Unnumbered Interfaces... |
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Set Interfaces > Set Allow Periodic Reprobe... | Choose whether or not the selected devices are to be automatically reprobed every 12 hours. |
Set Interfaces > Set Ignore Interface Discards... | Choose whether to ignore interface discards on the selected devices. |
Set Interfaces > Set Ignore Interface Errors... | Choose whether to ignore interface errors on the selected devices. |
Reset Short-term Packet Loss | Resets the accumulated value of short-term packet loss. |
Helper Apps (submenu) | Launch a helper application or customize the list of applications. |
Re-poll the selected device(s). This is useful for retrieving the status of a device or detecting that it has returned to service.
The Acknowledge Message Window. Data typed here is entered into
the InterMapper
log file, as well as appearing in the device's
Information window.
When InterMapper detects a problem with a device, the device's icon changes to yellow, orange, or red. This serves to attract attention to the failure, but can be distracting after corrective action has been initiated. It also masks further failures: if several items on a map are already in alarm, it's hard to notice new problems.
Use the Acknowledgement command to indicate that the network administrator is aware of a problem, and may have initiated corrective action. Acknowledging an alarm turns the device's icon blue, and also stops repeated notifications for that device.
For a complete description of the Acknowledgements window, see Acknowledging Device Problems.
Note: Another feature - dependencies - is useful for controlling the number of notifications you receive when there are failures of central equipment. See Using Notification Dependencies for more information.
Use this command to restore the flashing icon for a device that has been acknowledged in error, or which needs further attention. Un-acknowledging a device reactivates recurring notifications.
Use the Info window command to view information about the selected device or network.
Open the Status window for the selected device. This command is active in Map Edit mode, which is useful for creating charts.
The example below shows a Device Status window. Status windows are also available for networks and links. For examples, see Status windows.
Status window
Open the Interfaces window for the selected device.
Interfaces window
Use the Monitor menu's Set Interfaces submenu to set the following attributes for all selected devices:
Open the Notifiers window for the selected device.
Notifiers window
The SNMPWalk dialog
Use the SNMPWalk command to execute an SNMPWalk on the specified SNMP-enabled device. Enter a numeric or textual OID.
The window below shows the output of an SNMPWalk command with ifTable as the specified OID.
If you have installed the InterMapper Flows add-on, opens the Flows Window, which shows InterMapper Flows information. For documentation about InterMapper Flows, please see InterMapper Flows.
Use the Show in Layer 2 comand to open the Device List window in Layer 2 view, and view the connections to the selected devices.
Use the Reports command to open the Reports UI in a browser window. Use the Reports window to create, load, edit, and save reports.
Enter a host name or address - Enter a DNS name or IP address here. InterMapper uses this address to probe the device.
Resolve Name to Update Address - InterMapper queries the DNS for the given name, and uses the result to change the address it uses to poll the device.
Resolve Address to Update Name - keeps the specified IP address fixed, but may update the name from the DNS server if one is found.
The comment is seen in the device's status window. Sets the comment for all the selected devices. (See the Device Status window for details on the comment field.)
This information is saved as part of the map. Use the Comment field to save the model and serial number for a device, telephone numbers, circuit numbers, or other information related to the item.
Sets the read-only community string for all selected devices.
The default community string for most SNMP devices is "public".
Selects the Data Retention Policy to use when storing data to the InterMapper Database. Data Retention Policies are defined using the InterMapper Database Settings page of the DataCenter Administration Panel.
For each device whose data is stored in the InterMapper Database, you can set a device kind. This can be useful during data reporting or analysis. Use the Set Device Kind dialog to choose the device kind you want to store with the device data.
Enter valid latitude and longitude values in the text boxes and click OK. The device is moved to the appropriate location in the map, based on existing benchmarks.
Choose from this dropdown menu to set the poll interval for selected devices. This interval is independent of and takes priority over the map's poll interval.
If the device's poll interval is set to "Default", the map's poll interval is used.
If a map is set to "No polling" the device poll intervals are ignored, and no devices are polled for that map.
Opens the Probe Picker window.
Sets the probe used to query the selected device and the probe's parameters, if applicable. See Probe Reference for details on the available InterMapper probes. See Custom Probes for information on creating your own InterMapper probes.
Set the criteria for sending a notification that a device is down, in an alarm state, or in a warning state. These settings apply to all the devices on the map.
A Vantage Point
Set the selected device as the Vantage Point from which InterMapper views all other devices on the map. If a device (such as a router or switch) between the Vantage Point and other devices fails, notifications are sent only for the failed device. The other devices are in the "shadow" of the failed device, and appear dimmed on the map.
The Vantage Point specifies InterMapper's virtual point of presence - as if the InterMapper server were directly connected to that item. When the Vantage Point is set on a device, a star appears next to the icon, as shown.
The Vantage Point is used in conjunction with InterMapper's Notification Dependencies, which suppress notifications for devices that are assumed to be down because some other failure hides or shadows them. For full details, see Notification Dependencies.
InterMapper counts the number of dropped packets out of the last 100. This applies to all packets sent to the device (networks and links are not involved).
The Short-term packet loss is displayed in the device's Status Window as a percentage of the number of dropped packets in the last 100. Use this command to reset the current value to zero.
Select a device, then choose from this submenu to launch a helper application, or choose customize to configure your helper applications.
Select one or more map items, then choose from this submenu to specify what action is taken when any of the items is double-clicked. Use double-click actions to launch an Helper Application, URL, or Menu item.
For more information on Double-Click actions, see Using Double-Click Actions.