Event Log Messages

All event log messages have one of these two formats:

Message Format - Devices

<timestamp> <tag> <fullname>:: <message>

The <tag>s are:

	"UP  ": <message> = "(Was down for <duration:3>)"
	"DOWN": <message> = "(Was up for <duration:3>)"
	"okay": <message> = <threshold-condition>   
	"warn": <message> = <threshold-condition>   
	"alrm": <message> = <threshold-condition>   
	"ACK ": <message> = <acknowledge-message>   
	"UNAC": <message> = ""    
	"TRAP": <message> = <trap-message>

where the <duration:3> can be one of:

Message Format - All Other Events

<timestamp> <tag> <message>

Summary of Log Messages

This page lists all log messages that InterMapper writes to a log, with a description of each. Items shown in italics are variable names that are substituted with the proper value when the log message is created.

Note: Debug messages are not documented by Help/Systems, because they are subject to change, and do not follow a specified format.

General Messages

These messages describe InterMapper's actions as it starts up, enables and disables servers, and opens and closes the map files. These messages always go to the Event Log window.

**** Starting appName

InterMapper is starting up. This entry contains the program's version number

**** Quitting appName

The InterMapper application is quitting.

**** Opening map docName

The named map is being opened.

**** Closing map docName

The named map is being closed.

http Starting web server on port portnumber

InterMapper is starting its web server on port portnumber

http Stopping web server on port portnumber

InterMapper is stopping the web server

imrm Starting Remote server on port portnumber

InterMapper is starting its InterMapper RemoteAccess server on port portnumber

imrmStopping Remote server on port portnumber

InterMapper is stopping the InterMapper RemoteAccess server

tlnt Starting telnet server on port portnumber

InterMapper is starting its Telnet server on port portnumber

tlnt Stopping telnet server on port portnumber

InterMapper is stopping the Telnet server

Start-up error: Could not open porttype port portnumber.

InterMapper could not open the specified port during startup

Error sending udp packet. (Err = errNumber)

InterMapper received an error attempting to send a UDP packet

DNS-Related Messages

**** Address Change: "www" changed from x.x.x.x to y.y.y.y. (DNS z.z.z.z)

The Device named www changed its IP address from x.x.x.x to y.y.y.y according to the DNS server at z.z.z.z

**** No IP address for "www". (DNS z.z.z.z)

InterMapper was not able to determine an IP address for the device named www from the DNS server at z.z.z.z

**** Name Change: "w.w.w.w" changed from "xxx" to "yyy". (DNS z.z.z.z)

The IP address w.w.w.w changed its DNS name from xxx to yyyy according to the DNS server at z.z.z.z

**** No domain name for x.x.x.x. (DNS z.z.z.z)

InterMapper was not able to determine a DNS name for x.x.x.x from the DNS server at z.z.z.z

**** "No response from DNS x.x.x.x when resolving 'yyy' to an address.

The DNS server at x.x.x.x did not respond when attempting to resolve the DNS name yyy to an address.

**** "No response from DNS x.x.x.x when resolving 'y.y.y.y' to a name.

The DNS server at x.x.x.x did not respond when resolving the address y.y.y.y to a name.

dbug "DNS packet with bad format from y.y.y.y"

InterMapper received a DNS response with an invalid format.

dbug "Error ### while processing DNS reply from y.y.y.y"

InterMapper received an error while processing a DNS response.

**** Connected to > InterMapper DataCenter at 127.0.0.1

InterMapper connected successfully to InterMapper DataCenter

**** Disconnected from > InterMapper DataCenter at 127.0.0.1

InterMapper was disconnected from InterMapper DataCenter

Probe File Error Messages

These messages describe problems with the Custom Probe files. Many of them are self-explanatory.

dbug "MyProbe: Can't match "MyProbe"", cFileName, lineStr

 

dbug "xxxx: Invalid Probe ID."

The probe xxxx contains an invalid ID (i.e., the package is not a valid string)

dbug "MyProbe: Invalid Probe Name.", cFileName

 

dbug "MyProbe: Invalid Probe Human Name.", cFileName

 

dbug "MyProbe: Probe definition does not contain a valid <description> section.", cFileName

 

dbug "MyProbe: Probe definition does not contain a valid <snmp-device-variables> section.", cFileName

 

dbug "xxxx: Probe definition does not contain a valid <snmp-device-display> section."

The xxxx probe file does not contain a valid <snmp-device-display> section.

dbug "MyProbe: Probe definition does not contain a valid end tag for <MyProbe>.", cFileName, endTagStr

 

Telnet Server Messages

**** x.x.x.x denied access to tcp server.

An attempt to connect to the Telnet server from address x.x.x.x was refused.

tlnt TELNET - x.x.x.x denied access.

An attempt to connect to the Telnet server from address x.x.x.x was refused.

tlnt TELNET - x.x.x.x denied access because there are too many connections.

An attempt to connect to the Telnet server from address x.x.x.x was refused because there were too many connections already established.

tlnt TELNET - Accepted connection from x.x.x.x

A user at x.x.x.x successfully connected to the Telnet server.

tlnt TELNET - Accepted user connection from x.x.x.x

Telnet server accepted a user connection from x.x.x.x

tlnt TELNET - x.x.x.x authenticated as "username".

The Telnet server accepted a connection from an authenticated user, "username"

tlnt TELNET - Closed connection from x.x.x.x

The user at address x.x.x.x disconnected from the Telnet server.

Trap-Related Messages

trap "y.y.y.y (not on map) :: text-msg"

InterMapper received a trap from device y.y.y.y containing the text-msg

trap "An error occurred while processing a SNMP trap from y.y.y.y. (err = ###)"

InterMapper encountered an error processing a trap from y.y.y.y

Notification Messages

ntfy "Silenced e-mail notification to "username"."

InterMapper suppressed an e-mail notification to the listed user because of the Snooze Alarm

ERR! "Failed to send e-mail notification to "username" for "message: devicename" event. Check e-mail configuration. (err = ###)"

InterMapper was unable to send an e-mail notification to the named person because of the error code ###

ntfy "Sent e-mail notification to "username" for "message: devicename" event. (n of m)"

InterMapper sent an e-mail notification as indicated. The "n of m" indicates that the n'th repeated message has been sent

ntfy "Silenced pager message notification to "username"."

InterMapper suppressed a page to the listed user because of the Snooze Alarm

ERR! "Failed to send pager notification to "username" for "message: devicename". (err = ###)"

InterMapper was unable to send a page to the named person because of the error code ###

ntfy "Sent pager message notification to "MyProbe" for "MyProbe: MyProbe".", itsUserName, eventMesg, deviceName

 

**** "Silenced sound notification to "MyProbe".", itsUserName

 

ERR! "Failed to send sound notification to "MyProbe". (err = %d)", itsUserName, err

 

ntfy "Silenced SNMP trap notification to "MyProbe".", itsUserName

 

ERR! "Failed to send SNMP trap notification to "MyProbe" for "MyProbe: MyProbe". (err = %d)", itsUserName, eventMesg, deviceName, err

 

ntfy "Sent SNMP trap notification to "MyProbe" for "MyProbe: MyProbe".", itsUserName, eventMesg, deviceName

 

ERR! "Failed to send e-mail notification to MyProbe. Check user configuration.", itsUserName

 

ERR! "Failed to send pager notification to MyProbe. (err = %d)", itsUserName, err

 

**** "Silenced all notifications until MyProbe.", timeStr

 

ERR! "SMTP Failure: Can't connect to "MyProbe". Error = %d", itsMailServer, err

 

ERR! "SMTP Failure: Server connection to "MyProbe" idle for more than 4 minutes. Disconnecting...", itsMailServer

 

ERR! "SMTP Failure: Server "MyProbe" won't accept mail from MyProbe. (Reply = %d)", itsMailServer, reversePath, replyCode

 

ERR! "SMTP Failure: Server "MyProbe" rejected recipient MyProbe. (Reply = %d)", itsMailServer, emailAddr, replyCode

 

ERR! "SMTP Failure: Server "MyProbe" failed when sending mailto MyProbe. Mail not sent. (%s Reply = %d)", itsMailServer, emailAddr, cmdName, replyCode

 

Web Server Messages

http HTTP - address (user) authLevel -- commandargument

InterMapper received a command request for argument from address

http HTTP - ERROR: JPEG compression failed. Compressed length = xxx. (Error = yyy)

InterMapper got an error code of yyy when attempting to compress the JPEG image whose length is yyy bytes.

http HTTP - ERROR: JPEG compression failed. Can't obtain/lock PixMap

InterMapper was unable to compress a JPEG image because it was already compressing an image. If this problem persists, quit InterMapper and relaunch it.

http HTTP - ERROR: JPEG compression failed. Can't create graphics offscreen. (Error = yyy)/dt>

InterMapper received the yyy error code when attempting to compress a JPEG image.

http HTTP - ERROR: PNG compression failed because there is not enough memory. (yyy K available)

InterMapper failed to compress a PNG

http "HTTP - ERROR: PNG compression failed. (Error = ###)"

InterMapper received an OS error ### when attempting to compress the PNG image

http "HTTP - y.y.y.y -- Unknown HTTP Version: xxx"

InterMapper received an unknown version - xxx - in an HTTP request from y.y.y.y

http "HTTP - y.y.y.y -- Missing HTTP Version."

No HTTP version was included in the HTTP request from y.y.y.y

http "HTTP - y.y.y.y -- Unknown HTTP Command: xxxx"

An HTTP request from y.y.y.y contained an unknown "xxxx" command

 

http "HTTP - y.y.y.y -- Disconnected before response was sent."

The HTTP client at y.y.y.y disconnected before InterMapper had sent the entire response

http "HTTP - ERROR: Unable to create ### x ### JPEG image. (Error = err)"

InterMapper received an err OS error code when attempting to generate a ### x ### JPEG image.

http "HTTP - ERROR: Unable to create ### x ### PNG image. (Error = err)"

InterMapper received an err OS error code when attempting to generate a ### x ### PNG image.

link "msg (util%) : [ifIndex] device-name - ifDescr"

Logged to the event log when the utilization crosses some threshold. 'msg' is a message of the form "util < nn" or "util >= nn" where 'nn' is the threshold. The actual link utilization follows in parentheses. 'ifIndex', 'device-name', and 'ifDescr' identify the individual interface.

dbug "device-name UTIL[ifIndex]=util? type: upTimeNow=nn, upTimePrev=nn;inOctetNow=nn, inOctetPrev=nn; outOctetNow=nn, outOctetPrev=nn; bps=nn

Logged to the event log when the interface utilization calculated is greater than 110%. In general, a value greater than 100% indicates an erroneous value for one of the inputs; this log message prints out all the inputs to the calculation for later analysis. device-name and ifIndex indicate the interface, util is the utilization percentage, type indicates the type of calculation: FullDuplex or Baseband. The other numbers are the values of sysUpTime.0, ifInOctets, ifOutOctets, and ifSpeed.

dbug Saved backup copy of mapname in "InterMapper Settings:Old Maps" folder.

InterMapper saved a copy of the original file (mapname) in the Old Maps folder before saving a version of the file in a newer format. This allows you to retrieve the earlier file and use it with an older copy of InterMapper.

dbug An error occurred while attempting to save backup copy of mapname

InterMapper was not able to create a backup copy of the named map

dbug Can't locate backup folder to save backup copy of mapname

InterMapper couldn't locate or create the InterMapper Settings:Old Maps folder.

dbug Device 'devicename' was using non-existent probe 'probename', now set to non-polling.

The named device was set to be probed with a non-existent probe type. It has been set to "non-polling", and will no longer be probed.

InterMapper RemoteAccess Server Messages

imrn "Accepted user connection from y.y.y.y."

An InterMapper RemoteAccess user connected in from y.y.y.y

imrn "Closed connection from y.y.y.y."

InterMapper closed the connection to the Remote client at address y.y.y.y

imrn "y.y.y.y denied access."

The InterMapper RemoteAccess client at y.y.y.y was denied access

imrn "y.y.y.y denied; too many connections."

InterMapper denied access to an InterMapper RemoteAccess client because it already had too many connections operating.