The Device Info Window

Use the Device Info window to view and edit information about a device.

To use the device window:

General Pane

Use the Device Info window's General pane to edit general information about the device.

Editing General Info

SNMP Pane

Use the Info window's SNMP pane to view available SNMP information. This is a read-only pane, so there are no options to edit.

Probes Pane

Use the Device Info window's Probes pane to view and edit the device's probes.

Editing Probe Info

From the Probes pane, you can add and remove probes, and edit a probe's information.

To edit a probe's information:

  1. Make the map editable by clicking the Lock icon at lower left.
  2. To change the probe, right-click (or Control-click) the probe you want to edit, and choose Set Probe... from the context menu. The Set Probe window appears.
  3. Choose the probe you want to use and edit the settings as needed.
  4. Click OK to close the Set Probe window.

To add a probe:

  1. Click the plus icon (+) at the bottom of the Probes pane. The Set Probe window appears.
  2. Click to choose a probe from the probe list on the left.
  3. Edit the probe settings as needed.
  4. Click OK to close the Set Probe window.

Note: When you add a probe, the device becomes a probe group.

Thresholds Pane

Use the Device Info window's Thresholds pane to view and edit threshold settings for the device.

Editing Threshold Info

  1. Open the Info window for the device you want to edit.
  2. Make sure the map is in Edit mode.
  3. Click Thresholds to view the Thresholds pane.
  4. Select the Ignore Outages check box to suppress alerts for the device when it goes down or comes up.

    Note: The Ignore Outages check box suppresses alerts only with respect to outages, not to other state changes, thresholds, or to any alerts triggers by probes attached to the device. This is useful if a device such as a laptop or mobile device goes up or down (or leaves the network completely) as part of its normal operation.

  5. Clear the Use Map Defaults check box.
  6. Enter new values in the boxes you want to change.
  7. Click Apply to activate the changes without closing the window or OK to activate and close the window. The selected device uses the new values.

Icon Pane

Use the Device Info window's Icon pane to change the icon for the device.

Editing Icon Info

To change the device's icon:

  1. From the dropdown menu at the top of the pane, choose an icon set.
  2. Scroll through the set and choose an icon. You can see what it looks like by clicking on it. You can see what it looks like in different states by clicking the colored buttons below the preview area.
  3. When you have found an icon you want to use, click Apply to activate the icon without closing the window or OK to activate the icon and close the window.

Label Pane

Use the Device Info window's Label pane to edit the device's label.

Editing a Label

A label can contain any combination of text, variables, and JavaScript. For detailed information on editing labels see Editing Labels and Dynamic Label and Alert Text .

Advanced Pane

Use the Advanced pane to choose the mapping behavior of a device, and whether to collect Layer 2 information.

Mapping Behavior

Layer 2